TY  - BOOK
AU  - Nawal K. Taneja
TI  - Looking Beyond the Runway: Airlines Innovating with Best Practices While Facing Realities
SN  - 9781351921350
AV  - HE9776 .T365 2010eb 
U1  - 387.7068/4 
PY  - 2010///
PB  - Routledge
KW  - Aeronautics, Commercial.,Airlines.,Airlines--Customer services.,Automobile industry and trade.,Consumer satisfaction
KW  - TECHNOLOGY & ENGINEERING / Civil / Transportation
UR  - https://search.ebscohost.com/login.aspx?direct=true&db=e230xww&scope=site&site=ehost-live&AN=332709
ER  -