Martin, William B. <br/><br/>
Quality Customer Service  Satisfy Customers--it's Everybody's Job 

 - 5th ed 
 -  Axzo Press  2009 
 - Crisp Fifty-minute Series Book .
<br/><br/><label>ISBN: </label>9781426031199 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Programmed instruction.,Customer services--Programmed instruction.
<br/><br/><label>Subjects--Index Terms: </label>BUSINESS & ECONOMICS / Customer Relations 
<br/><br/><label>LC Class. No.: </label>HF5415.5 .M17 2009eb 
<br/><br/><label>Dewey Class. No.: </label>658.8/12