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	1.	Better Business Writing Become a More Powerful Communicator by Brock, Susan L. Series: A Crisp Fifty-minute Series BookEdition: 5th edMaterial type: Text Language: English Publication details: Axzo Press 2009Online access: Click here to access online Availability: Items available for reference: VJEC Central Library: Not for loan (1). Add to cart (remove)
	2.	Business Etiquette & Professionalism Conduct Yourself with Confidence by DuPont, M. Kay. Series: A Crisp Fifty-minute Series BookEdition: 3rd edMaterial type: Text Language: English Publication details: Axzo Press 2009Online access: Click here to access online Availability: Items available for reference: VJEC Central Library: Not for loan (1). Add to cart (remove)
	3.	Quality Customer Service Satisfy Customers--it's Everybody's Job by Martin, William B. Series: Crisp Fifty-minute Series BookEdition: 5th edMaterial type: Text Language: English Publication details: Axzo Press 2009Online access: Click here to access online Availability: Items available for reference: VJEC Central Library: Not for loan (1). Add to cart (remove)
	4.	Telephone Courtesy & Customer Service Be Your Company's Lifeline to Customers by Finch, Lloyd C. Series: A Crisp Fifty-Minute Series BookEdition: 4th edMaterial type: Text Language: English Publication details: Axzo Press 2009Online access: Click here to access online Availability: Items available for reference: VJEC Central Library: Not for loan (1). Add to cart (remove)
	5.	Telephone Skills That Satisfy Customers Unleash the Full Potential of the Telephone by Conlow, Rick.-Watsabaugh, Doug. Series: Crisp Fifty-minute Series BookMaterial type: Text Language: English Publication details: Axzo Press 2009Online access: Click here to access online Availability: Items available for reference: VJEC Central Library: Not for loan (1). Add to cart (remove)
	6.	The Business of Listening Become a More Effective Listener by Romero, Diana Bonet. Series: Crisp Fifty-minute Series BookEdition: 4th edMaterial type: Text Language: English Publication details: Axzo Press 2009Online access: Click here to access online Availability: Items available for reference: VJEC Central Library: Not for loan (1). Add to cart (remove)

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