Pursuing Perfect Service Using a Practical Approach to Lea[r]n Six Sigma to Improve the Customer Experience and Reduce Costs in Service Industries
Material type: TextLanguage: English Publication details: MCS Media, Inc. 2011 ISBN: 9781461904359Subject(s): Six sigma (Quality control standard),Total quality management | BUSINESS & ECONOMICS / Quality ControlDDC classification: 658.5/62 LOC classification: HD62.15 .P82 2011ebOnline resources: Click here to access onlineItem type | Current library | Call number | Status | Date due | Barcode |
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E-Books | VJEC Central Library | Not for loan |
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