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Social Network Analysis in Telecommunications

By: Carlos Andre Reis PinheiroMaterial type: TextTextLanguage: English Series: Wiley & SAS Business SeriesPublication details: Wiley 2011 ISBN: 9781118010952Subject(s): Customer relations--Technological innovations.,Social networks.,Telecommunication--Customer services | BUSINESS & ECONOMICS / Strategic PlanningDDC classification: 384.068/8 LOC classification: HE7631 .R45 2011ebOnline resources: Click here to access online
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